Frequently asked questions
Are the sneakers original?
Yes. Every pair we sell is 100% original brand stock. If any item is ever proven non-authentic, we refund it in full.
How do I pay?
We accept manual bKash and Nagad payments. Send Money to 01894-763668 (Personal) and share your Transaction ID at checkout — our team verifies every payment before processing your order.
How long is delivery?
Inside Chattogram: 1–2 working days. Anywhere else in Bangladesh: 2–4 working days after payment verification.
How do I check my order status?
Use the Track Order page with your order number and the phone number you entered at checkout. Signed-in shoppers can also see every order under Account → Orders.
Can I exchange a size?
Yes, unworn sneakers in original packaging can be exchanged within 7 days. See the Return & Refund policy for details.
Can I visit the shop?
Of course. We are at Shop No - 204, VIP Tower (2nd floor), Kazir Deory, Chattogram, Bangladesh. Call 01894-763668 before you come and we will keep your size ready.
